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Location:Home > ServiceService


After-sales service commitment

?  接受用戶的質量申訴和服務要求,接到通知后,公司立即派出服務人員,用戶屬山東省的24小時到位,屬山東省外的24小時內派出服務人員,調查、處理或實施維修服務,問題不解決,服務人員不離現場,直至用戶滿意。

?  To accept customer complaints and quality of service requirements, after receiving the notice, company immediately to send service personnel, the user located in Shandong Province 24 hours arrive at place, the users located out of Shandong Province dispatched service personnel in 24 hours, investigation, treatment or the implementation of maintenance services, if not solve the problem, service personnel will not leave the site, until the user is satisfied

?  免費給用戶提供技術培訓,直至用戶能正確了解、使用、操作、和維護產品為止。

?  To provide technical training to users freely untill users can correctly understand, use, operate and maintain the equipment.

?  免費技術指導,督促安裝隊伍及時完成安裝。及時就用戶提出的技術問題給予答復,并根據用戶提出的要求或主動的進行免費的技術培訓。

?  To supply free technical guidance, supervise installation team the complete the installation timely. To give a reply to the technical questions raised by the user in time, and to carry out free technical training according to the requirements of the user.

?  協助用戶準確的測試設備的各項數據,對于現場需要所做的改動提出意見。

?  Assist users to test the equipment data accurately, advance an opinion to the changement on the site

?  公司定期巡檢用戶使用的設備,了解設備運轉情況并做好記錄,發現隱患及時給用戶提出,并提供技術支持,協助用戶及時整改,把隱患壓制在萌芽狀態,做到“早發現、早處理”。

?  Our company regularly inspect the equipment at users’ site.The business users to use the regular inspection of equipment, familiar with the operation of equipment, and make a record. Found hidden in a timely manner to the user is proposed, and provide technical support to assist users to timely rectification, the hidden repression in the bud, accomplish "early discovery, early treatment.

?  對設備在使用現場出現的問題,集中公司的資源進行分析,解決,真正做到想用戶所想,急用戶所急。

?  - the equipment problems in the use of field appears, resources of the company to analyze and solve. Truly the user would like to think, urgent user.


Ji'nan zhongran Science & Technology Development Co Ltd